Starting a duty
Arrive at the hospital
You need to be within 100 m of the hospital's pinned location.
Ask for your start code
From 15 minutes before the start, request the code in the app. It goes to the hospital's duty desk, not to you.
The desk reads it out
The duty desk reads the 6-digit code to you in person.
Enter it
Type the code into the app. The code and your location are checked together, and the duty starts.
No code, no start. Not at the hospital, no start. These checks can't be skipped.
Ending a duty
Get your end code
When the duty is over, request your end code. It arrives on your phone by SMS.
Read it to the duty desk
Read the code out to the desk.
The desk enters it
The hospital enters the code and the duty closes as completed.
If the hospital doesn't enter the end code
The duty waits in pending confirmation. This is not a dispute. HospiLink follows it up with the hospital. If it stays like that, tell us from the app.
Need a hand? Call +91 95290 11896 or write to support@hospilink.in.